1. Introduction

Welcome to qeunenxas1.com. These Terms and Conditions govern your access to and use of our website and the purchase of products, including but not limited to sports gloves and sportswear sets. By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree, you must stop using the website immediately.

2. Definitions

  • Website refers to qeunenxas1.com.

  • We, Us, Our refers to the owner and operator of this website.

  • You, Customer, User refers to any visitor, consumer, or purchaser using the website.

  • Products refers to all items available for purchase on the website, including sports gloves and sportswear sets.

  • Order refers to the purchase request submitted by you through the website.

3. Eligibility

To purchase from this website, you must:

  • Be at least eighteen years old.

  • Provide accurate billing, shipping, and contact information.

  • Legally have the right to enter into binding contracts.

We reserve the right to refuse service to anyone at any time.

4. Account Creation

Users may create an account for faster checkout. You agree to:

  • Keep your login information confidential.

  • Be fully responsible for all actions taken under your account.

  • Notify us immediately if there is unauthorized access.

We may suspend or delete your account if suspicious or fraudulent activity is detected.

5. Product Information

We make every effort to provide accurate descriptions of our products. However:

  • Colors may vary due to monitor settings or lighting conditions.

  • Sizes may vary slightly due to manual measurement.

  • Product availability may change without notice.

We reserve the right to modify or discontinue any product at any time.

6. Pricing and Payment

  • All prices displayed are final prices in the applicable currency at checkout.

  • We reserve the right to update prices at any time without prior notice.

  • Payment must be made in full at the time of purchase.

  • Accepted payment methods are listed at checkout.

In the event of a pricing error, we may cancel the order and issue a refund.

7. Order Processing

Once your order is placed:

  • You will receive an order confirmation via email.

  • Orders may take additional time to process due to high demand or stock changes.

  • We reserve the right to refuse or cancel orders due to payment issues, stock unavailability, or suspected fraud.

If an order is cancelled, you will be notified and refunded.

8. Shipping and Delivery

  • Shipping times vary depending on destination, customs checks, and logistics conditions.

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • We are not responsible for delays caused by customs, weather conditions, strikes, or carrier issues.

  • The customer is responsible for providing correct shipping information. We are not responsible for lost shipments due to incorrect addresses.

Once the package is handed to the carrier, responsibility for delivery lies with the carrier.

9. Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.

  • These charges are the full responsibility of the customer.

  • We do not control these charges and cannot provide exact estimates.

  • If a package is rejected due to unpaid customs fees, the customer remains responsible for all costs.

10. Returns and Refunds

Our return policy applies under the following conditions:

  • Products must be unused, unwashed, undamaged, and in original packaging.

  • Customers must contact us to request a return authorization before shipping back the item.

  • Return shipping costs are the responsibility of the customer unless the product is defective.

  • Once we receive and inspect the returned item, refunds will be issued to the original payment method.

We reserve the right to refuse returns that do not meet the above requirements.

11. Exchanges

Exchanges may be accepted depending on stock availability.
If the requested replacement is unavailable, we may offer a refund instead.

12. Order Cancellation by Customer

Orders can only be cancelled before preparation or shipment begins.
Once the order is processed, cancellation is no longer possible.

13. Order Cancellation by Us

We may cancel any order due to:

  • Suspicious or fraudulent activity.

  • Incorrect payment information.

  • Out-of-stock products.

  • Operational or system errors.

A full refund will be provided if cancellation occurs.

14. Product Quality and Use

  • Our products are intended for normal sports and fitness use.

  • We are not responsible for injuries related to misuse, improper training, or inadequate safety precautions.

  • Customers are responsible for selecting appropriate product sizes and types.

15. Intellectual Property

All text, images, graphics, logos, product descriptions, and other content on this website are our exclusive property.
Unauthorized reproduction, distribution, or modification is prohibited.

16. Prohibited Activities

Users are prohibited from:

  • Using the website for unlawful purposes.

  • Attempting to hack, modify, or disrupt website operations.

  • Submitting false information.

  • Interfering with website security or infrastructure.

Violation of these rules may result in account termination or legal action.

17. Privacy and Data Protection

We collect and process personal data in compliance with applicable French and EU data protection laws.
Your information is used for order processing, customer service, and website improvements.
We do not sell personal data to third parties.

More details are provided in our Privacy Policy available on the website.

18. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • We are not liable for losses caused by shipping delays, customs issues, or carrier errors.

  • We do not guarantee uninterrupted or error-free website access.

Your sole remedy for dissatisfaction with the website is to discontinue use.

19. Warranty Disclaimer

All products are provided as is and as available.
We do not guarantee that products will meet every individual expectation or requirement.

20. Third-Party Services

Certain website features may rely on external services such as payment processors and logistics carriers.
We are not responsible for errors or issues caused by these third parties.

21. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, wars, government actions, or transportation interruptions.

22. Governing Law

These Terms and Conditions are governed by the laws of France.
Any disputes shall be resolved through the competent courts in France.

23. Amendments to Terms

We reserve the right to update these Terms and Conditions at any time.
Changes will take effect once published on the website.
Continued use of the website signifies agreement with updated terms.

24. Contact Information

If you have questions or need assistance, you may contact our customer service team through the contact page on qeunenxas1.com.